Portrait of Habibah Yusuf

Habibah Yusuf

SPA Tracker

Habibah analysed referral patterns, locality trends and clinical outcomes within the Lambeth Single Point of Access. Similar analysis helps a business understand where demand comes from and what happens to it.

Data analysisData visualisation

The business question

What do referral patterns, locality trends and outcomes reveal about demand on Lambeth's Single Point of Access?

What the project demonstrated

  • Analysed referral patterns within the Lambeth Single Point of Access.
  • Compared trends across localities.
  • Reviewed clinical outcomes linked to referrals.

How similar work could help a business

The points below are illustrative applications of this kind of work — not results delivered for a client.

  • Understanding where demand comes from helps a business plan capacity and avoid costly bottlenecks.
  • Comparing locations shows where to focus effort for the biggest improvement.
  • Tracking outcomes, not just volumes, supports better decisions about what is working.

Measures this kind of work tracks

Referral patternsLocality trendsOutcomes