Alexander Ayeni
Lambeth SPA Analysis
Alexander analysed three months of NHS Single Point of Access referral data for Lambeth to understand demand and flow. Similar work helps a business see where requests pile up and where to direct its resources.
ExcelData cleaning
The business question
How are referrals moving through Lambeth's NHS Single Point of Access, and where could the service respond faster?
Project visuals
What the project demonstrated
- Cleaned and structured three months of NHS SPA referral data.
- Analysed referral volumes and patterns across the period.
- Presented findings in a form service managers can review quickly.
How similar work could help a business
The points below are illustrative applications of this kind of work — not results delivered for a client.
- Demand analysis of this kind helps a business staff the right teams at the right times, reducing cost.
- Spotting where requests slow down helps improve response times and customer experience.
- Clean, trusted data lowers the risk of decisions being made on incomplete information.
Measures this kind of work tracks
Referral volumesReferral sourcesTrends over time